resolvedmajor
API intermittent 502 errors
ยทDuration: 47 minutes
Affected Surfaces
APICheckoutDashboard
Timeline
resolvedEmeka N.
The issue has been fully resolved. All API endpoints are responding normally. Root cause was a database connection pool exhaustion triggered by a spike in concurrent requests during a partner's flash sale. We have increased pool limits and added circuit breakers to prevent recurrence.
monitoringEmeka N.
Database connection pool has been increased and error rates have dropped to zero. Monitoring for stability.
identifiedEmeka N.
Root cause identified: database connection pool exhaustion. Applying fix now.
investigatingChidi O.
We are seeing elevated 502 error rates on the API. Investigating the root cause.